Important notice: Our website messaging service is not available today, but you can self-serve or message us in My Optus app. If you have a question or need help with your Optus service, you can contact us via messaging or through one of our other available options Fastest way to talk to a real Optus - Faults rep. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Bank of America or Verizon Wireless. The Optus mobile backup will also provide an interim broadband for service faults. This phone number is Optus - Faults's Best Phone Number because 18,606 customers like you used this contact information over the last 18 months and gave us feedback. Sometimes, face-to-face conversations are the most effective at addressing problems. Some services or service features may not work while the Optus Ultra WiFi Modem is using the mobile backup pathway. Outage History Insights ... Website says: We've identified a fault which means Customers in the area may have no access to their Phone, Internet and/or Optus TV with Fetch services for the duration of the outage. i am a business customer and apparently there is a premier level of care ????? yet it still says there have been no faults reported in the area. Kathleen is an expert at change management and leading people through change to realise their true potential. There are options for getting your concerns addressed. Optus has different contact numbers for different services and departments, such as Sales, technical support, and billing questions. Fault management - Reference numbers are useless Given Optus seem willing to close technical issues without customer sign off you'd think they'd have a fault management engine on their "faults-hub" page... You are forced to call and re-log the complaint through their, quite frankly, abysmal technical support. Easy and free! Tried calling Optus business support with an average waiting time for response of more than an hour. Starting or scaling a business can be daunting. View all badges. You should have a cancellation button like Woolworths mobiles, so we don’t have to talk to you , it... 05-12-2020 . Contact us over the phone, online 24/7, or reach a specialist in our Optus Business. If you get off a call with Optus feeling frustrated or dissatisfied, don't give up. And you can click here if you want to compare all the contact information we've gathered for Optus - Faults. You may filter by Exchange, ASN or Speed. Regards, Mike ‎20-08-2018 06:49 PM. Lucyharbidge New Contributor My Optus app Answered . Here you see what is going on. OPPO F1s Change device . Next, try calling again. Website says: We've identified a fault which means Customers in the area may have no access to their Phone, Internet and/or Optus TV with Fetch services for the … The next best way to talk to their customer support team, according to other Optus - Faults customers, is by telling GetHuman about your issue above and letting us find somebody to help you. With the pace of change accelerating, Aussie business owners have been forced to rethink their businesses and re-imagine their futures, placing a new importance on the concept of innovation. My number is ** ********. @MaskDistributor @Optus @illusiary Been out all morning since the power went off/on about 4am. Check our network outage graph for keeping eye whether any Optus services are down and not working. Home Blog. But it still wasn't working. Website says: We've identified a fault which means Customers in the area may have no access to their Phone, Internet and/or Optus TV with Fetch services for the … Business … Contact Optus. 4G backup speeds may vary and are limited to 12/1 Mbps. ASN. Badges. Real-time overview of outages and problems for Optus. Login . Customers with Teletypewriters Exchange. The Optus Ultra WiFi Modem requires Optus 4G coverage. ASN. ... and any speed upgrade on your home / small business broadband service (if applicable). Buy now Search in OPPO F1s. Showing results for Search instead for Did you mean: Go Ask a Question. Optus has added a new crowd-sourced tool that for the first time allows customers to provide network feedback to the telco and log service faults. RS Peer. Optus Business Sales. If you think this information is inaccurate or know of other ways to contact Optus - Faults please let us know so we can share with other customers. Buy now Search in Doro PhoneEasy 623. If you look at our Bank of America Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. As the second-largest telecommunications company in Australia, Optus receives many phone calls to its customer service center every day. Private Peering Facilities. Our sales team is available Mon-Fri between 8am-5pm. This phone number is Optus - Faults's Best Phone Number because 18,606 customers like you used this contact information over the last 18 months and gave us feedback. Optus > Yes Crowd > Optus Business Care > Troubleshooting > Home Phone line not working need to log a fault ov... cancel. But we hope GetHuman can help you again in the future if you need contact information for another company. 6 Step troubleshooting confirmation Please keep a copy of this confirmation. Sharing is what powers GetHuman's free customer service contact information and tools. Education. Optus Business Support. Optus will support the service with a data network and fault tolerance guarantee of 99.9 per cent reliability, Bur said. yet it still says there have been no faults reported in the area. You will need this to send your phone for repair. Cancel my account. Optus - Yes Business Find out more about our Optus Special Assistance Service. While some customers are satisfied with the level of phone-based service they receive, others feel differently, stating that they spend a lot of time on hold or that Optus representatives are simply unable to resolve their concerns. Is service down or not working properly? We can't really provide this kind of help if you're looking to contact Optus - Faults because they don't have multiple lines or means of contact. If you find yourself unable to properly resolve your issues with Optus, you can contact the ombudsman office and ask for assistance. I have just connected to the NBN with Optus. GetHuman does not work directly with Optus - Faults's customer support operations. on Optus Business Insights Blog. We've created these shortcuts and apps to try to help customers like you (and ourselves!) OPTUS Business Fibre Speed Monthly Fee (ex.GST) Broadband Internet Dedicated Internet (Download/Upload) Zone 1 Zone 2 Zone 1 Zone 2 10/10Mbps $99.00 $99.00 $109.00 $109.00 20/20Mbps $139.00 $139.00 $169.00 $239.00 50/50Mbps $179.00 $209.00 $279.00 $389.00 100/100Mbps $239.00 $349.00 $479.00 $659.00 300/300Mbps $389.00 $529.00 $529.00 $729.00 … Management and leading people through change to realise their true potential and you can at. There to listen to your concern, get billing support and much more with the help prepare... Big quake is coming level complaints just connected to the NBN with Optus feeling frustrated or dissatisfied, do give! To keep the conversation on-topic Optus app, download it here friends and ones! 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